BEAUTYMEKK - Shopping Frequently Asked Questions

What is my order status?

You can view your order status by looking it up here or in your account created on past orders.

What payment methods do you accept?

We accept all Visa, MasterCard, American Express and check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. You can enter your entire credit card number via our secure server, which encrypts all submitted information. In certain regions, we may also offer third-party payment or billing provider options (e.g., PayPal, Stripe).

When will I be charged if I use a third-party payment or billing provider option?

Please contact your third-party payment or billing provider (e.g., PayPal) as your use of such services will be subject to their terms and conditions. We do not charge for use of these services.

What address should I enter in the billing information screen?

For credit card verification, you must enter the address exactly as it appears on your credit card statement.

Why isn't my card being accepted?

There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit. A credit card computer, either on our end or your bank's end, may have encountered a machine error or your billing information may not have been accepted. If you are experiencing issues with submitting an order, please contact our Customer Support Team.

When will my credit card be charged?

We will charge your credit card or debit card upon shipment of the product or within 14 days of order submission (if earlier). If you use a third-party payment or billing provider (e.g., PayPal), you may be charged before your order ships pursuant to their terms and conditions.

How will the charge show up on my credit card?

The charge will appear on your credit card as: "*BEAUTYMEKK".

Do I have to pay sales tax?

Any sales tax charged will be indicated once your billing and/or delivery address has been entered during checkout.

If you are making a purchase on behalf of a business and would like to apply for tax exemption, please follow the steps here prior to making a purchase on our store.

How do I get a copy of my invoice?

Click here to look up your order and print a copy of your invoice.

How do I place a bulk order?

You may be able to purchase in bulk by sending an email as to the quantity of order or based on the item quantity selection with discount provided for bulk purchase.

What can I do if I have an issue with my order?

If there is a problem with your order, please contact our Customer Support Team via this form here or through the phone (beautymekkinc@gmail.com) and let us know your issue. Keep your order confirmation email or order details page handy for reference as we help you with your concerns.

BEAUTYMEKK Shipping Information

Where is standard shipping available?

Standard shipping is only available to the contiguous US, excluding Alaska, Hawaii, and all US territories. If you are shipping to any of these excluded regions, you are ineligible for standard shipping.

How is software delivered?

Unless otherwise stated, Software shall be delivered digitally. Instructions for download orders will be sent via email.

When will my backorder ship?

Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available in a week. You will receive an email notification as soon as the product is shipped (ships). As a reminder, your credit card will not be charged until your order has been shipped. If you use a third-party payment or billing provider (e.g., PayPal), you may be charged before your order ships pursuant to their terms and conditions.

Can I change my shipping address?

Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.

Can I change my shipping method?

Unfortunately, you cannot change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.

Shipping notification

Shipment confirmation emails with tracking numbers are sent the business day after your order ships.

Delivery costs

Delivery costs are calculated and displayed after you have entered your shipping information on the checkout page.

Do you ship to P.O. Boxes?

Due to shipping restrictions, we cannot deliver to P.O. Boxes.

When is your shipping cut off time?

Orders placed for in-stock items before 10am EST (Eastern Standard Time), Monday through Friday will usually ship within one business day. We do not offer Saturday, Sunday, or holiday shipping or deliveries.  Please note that we may have to verify your billing information. Any incomplete or incorrect information may result in processing delays or cancellations.